1. Returns

We accept returns within 30 days of your purchase date. If 30 days have passed since your purchase, unfortunately we are unable to offer a refund or exchange.

Eligibility Requirements

To be eligible for a return, your item must meet the following conditions:

  • Item must be unused and in its original condition
  • Item must be in the original packaging
  • Item must be accompanied by proof of purchase

2. Refunds

Refund Process

Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.

Approved Refunds

If your refund is approved, it will be processed and automatically applied to your original payment method within a reasonable timeframe.

Rejected Refunds

If your return does not meet our eligibility requirements, we will notify you by email and the item will be returned to you.

3. Late or Missing Refunds

If you have not received your refund, please follow these steps:

  1. Check your bank account again
  2. Contact your credit card company — it may take some time before your refund is officially posted
  3. Contact your bank — there is often some processing time before a refund is posted
  4. If you have completed all of the above steps and still have not received your refund, please contact us at service@sikarinfuse.com

4. Exchanges and Damaged Items

Defective or Damaged Items

We will replace your item and cover return shipping costs if:

  • The item is defective
  • The item is damaged upon arrival
  • The wrong item was sent to you

Wrong Item Ordered

If you ordered the wrong item, you are responsible for paying the return shipping costs. Please contact us before returning any item.

5. How to Initiate a Return

To start a return, please follow these steps:

  1. Email us at service@sikarinfuse.com
  2. Include your order number and reason for return
  3. Wait for our team to respond within 24 hours with return instructions
  4. Ship the item back in its original packaging

6. Non-Returnable Items

The following items cannot be returned:

  • Items that have been used or opened
  • Items not in their original packaging
  • Items purchased more than 30 days ago

7. Contact Us

If you have any questions about our refund and returns policy, please contact us:

SikarInfuse