{"id":10,"date":"2026-04-01T11:46:58","date_gmt":"2026-04-01T11:46:58","guid":{"rendered":"https:\/\/shop.sikarinfuse.com\/?page_id=10"},"modified":"2026-04-01T11:46:59","modified_gmt":"2026-04-01T11:46:59","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/shop.sikarinfuse.com\/ar\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h2 class=\"wp-block-wd-title title wd-933f8385\">1. Returns<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-842604dc\">We accept returns within <strong>30 days<\/strong> of your purchase date. If 30 days have passed since your purchase, unfortunately we are unable to offer a refund or exchange.<\/p>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-9d8a6941\">Eligibility Requirements<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-97cdc04f\">To be eligible for a return, your item must meet the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Item must be <strong>unused<\/strong> and in its original condition<\/li>\n\n\n\n<li>Item must be in the <strong>original packaging<\/strong><\/li>\n\n\n\n<li>Item must be accompanied by <strong>proof of purchase<\/strong><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-f4f4e7e4\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-4d830f42\">2. Refunds<\/h2>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-142adfba\">Refund Process<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-76cfd0bd\">Once we receive and inspect your returned item, we will notify you by email regarding the approval or rejection of your refund.<\/p>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-ea6433a5\">Approved Refunds<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-14bfa0ca\">If your refund is approved, it will be processed and automatically applied to your original payment method within a reasonable timeframe.<\/p>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-7f5c6477\">Rejected Refunds<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0436e286\">If your return does not meet our eligibility requirements, we will notify you by email and the item will be returned to you.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-29eeb7d5\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-1d6fc902\">3. Late or Missing Refunds<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-d11582af\">If you have not received your refund, please follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check your bank account again<\/li>\n\n\n\n<li>Contact your credit card company \u2014 it may take some time before your refund is officially posted<\/li>\n\n\n\n<li>Contact your bank \u2014 there is often some processing time before a refund is posted<\/li>\n\n\n\n<li>If you have completed all of the above steps and still have not received your refund, please contact us at <strong><a href=\"mailto:service@sikarinfuse.com\">service@sikarinfuse.com<\/a><\/strong><\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-75fd94f8\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-fe57c094\">4. Exchanges and Damaged Items<\/h2>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-ed296fb9\">Defective or Damaged Items<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-cd1a6245\">We will replace your item and cover return shipping costs if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item is <strong>defective<\/strong><\/li>\n\n\n\n<li>The item is <strong>damaged<\/strong> upon arrival<\/li>\n\n\n\n<li>The <strong>wrong item<\/strong> was sent to you<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-64f9bb26\">Wrong Item Ordered<\/h3>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-fb783cff\">If you ordered the wrong item, you are responsible for paying the return shipping costs. Please contact us before returning any item.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-097866a6\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-23dfc663\">5. How to Initiate a Return<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5728a4dc\">To start a return, please follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Email us at <strong><a href=\"mailto:service@sikarinfuse.com\">service@sikarinfuse.com<\/a><\/strong><\/li>\n\n\n\n<li>Include your order number and reason for return<\/li>\n\n\n\n<li>Wait for our team to respond within 24 hours with return instructions<\/li>\n\n\n\n<li>Ship the item back in its original packaging<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-4a197b16\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-0b003baf\">6. Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f008c622\">The following items cannot be returned:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items that have been used or opened<\/li>\n\n\n\n<li>Items not in their original packaging<\/li>\n\n\n\n<li>Items purchased more than 30 days ago<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-81aed747\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-ca2c51e9\">7. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-011ac6db\">If you have any questions about our refund and returns policy, please contact us:<\/p>\n\n\n\n<h3 class=\"wp-block-wd-title title wd-aafa7f8e\">SikarInfuse<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email: <a href=\"mailto:service@sikarinfuse.com\">service@sikarinfuse.com<\/a><\/li>\n\n\n\n<li>Website: sikarinfuse.com<\/li>\n\n\n\n<li>Response time: Within 24 hours<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.sikarinfuse.com\/ar\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.sikarinfuse.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.sikarinfuse.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.sikarinfuse.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.sikarinfuse.com\/ar\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":1,"href":"https:\/\/shop.sikarinfuse.com\/ar\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":29365,"href":"https:\/\/shop.sikarinfuse.com\/ar\/wp-json\/wp\/v2\/pages\/10\/revisions\/29365"}],"wp:attachment":[{"href":"https:\/\/shop.sikarinfuse.com\/ar\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}